Degraded API Performance Impacting Reports

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted May 18, 2018 - 22:56 PDT

Update

We are continuing to monitor for any further issues.

Posted May 18, 2018 - 22:54 PDT

Update

We are continuing to monitor for any further issues.

Posted May 18, 2018 - 22:54 PDT

Update

Query success rates are back within normal bounds. We will continue to monitor.

Posted May 18, 2018 - 15:55 PDT

Monitoring

We have identified the root cause and implemented a fix. Query success rates are slowly improving. We will continue to monitor.

Posted May 18, 2018 - 15:13 PDT

Investigating

A subset of projects are experiencing issues loading reports and exporting data through the API endpoint mixpanel.com/api/2.0/. Our engineers are working to fix this issue as quickly as possible.

We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support@mixpanel.com.

Posted May 18, 2018 - 14:44 PDT

This incident affected: Query API.