Intermittent Query API Errors

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted May 16, 2017 - 19:24 PDT

Identified

Queries are now successfully loading for all projects, but results for today may be incomplete as we work to restore a server.

Posted May 16, 2017 - 14:29 PDT

Update

A small number of customers are experiencing problems with loading queries. Our engineers are working to fix the problem, and we apologize for the inconvenience.

Posted May 16, 2017 - 14:00 PDT

Investigating

We are currently experiencing a delay with our data ingestion APIs for a subset of Mixpanel customers. This is only impacting our data ingestion APIs such as track, engage and import. Data sent to Mixpanel is still being recorded, however, there may be a delay in it appearing in your project. Notification campaigns will also be delayed until real time reporting returns.

Posted May 16, 2017 - 13:54 PDT