Issues Loading Reports

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Nov 07, 2019 - 22:05 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 07, 2019 - 17:12 PST

Update

We are continuing to investigate this issue.

Posted Nov 07, 2019 - 16:06 PST

Update

We are continuing to investigate this issue.

Posted Nov 07, 2019 - 16:02 PST

Investigating

We're seeing elevated latency on responses from our Query API. This is causing some reports to load slowly and may cause issues with exporting from our APIs. Our engineers are working to fix this issue as quickly as possible.

We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support@mixpanel.com.

Posted Nov 07, 2019 - 16:01 PST

This incident affected: Website and Query API.