Degraded API Performance Impacting Reports for a Subset of Projects

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Mar 22, 2021 - 09:23 PDT

Update

We are seeing stability across all projects and no further issues with functionality have been reported.

Posted Mar 22, 2021 - 06:00 PDT

Monitoring

A fix has been implemented and we are seeing functionality improving for most projects. We continue to monitor the situation closely.

Posted Mar 22, 2021 - 02:50 PDT

Update

We are continuing to investigate this issue.

Posted Mar 22, 2021 - 01:45 PDT

Investigating

A subset of projects are experiencing issues loading reports and exporting data through the API endpoint mixpanel.com/api/2.0/. Our engineers are working to fix this issue as quickly as possible.

We truly appreciate your patience and apologize for the inconvenience.

Posted Mar 22, 2021 - 01:00 PDT

This incident affected: Website and Query API.