All Systems Operational
Website ? Operational
90 days ago
99.94 % uptime
Today
Query API ? Operational
90 days ago
100.0 % uptime
Today
JavaScript Library CDN ? Operational
Data Collection Operational
90 days ago
99.99 % uptime
Today
Data Export API ? Operational
90 days ago
99.99 % uptime
Today
Notifications ? Operational
90 days ago
99.99 % uptime
Today
Android ? Operational
90 days ago
100.0 % uptime
Today
iOS ? Operational
90 days ago
100.0 % uptime
Today
Mail ? Operational
90 days ago
99.96 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Webhook ? Operational
90 days ago
100.0 % uptime
Today
In-app ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Website Uptime
Fetching
Query API Uptime ?
Fetching
JavaScript Library CDN Uptime
Fetching
Track API Uptime ?
Fetching
People API Uptime ?
Fetching
Export API Uptime ?
Fetching
Past Incidents
May 31, 2020

No incidents reported today.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Resolved - This incident has been resolved.
May 21, 00:00 PDT
Monitoring - It has been determined that the error rate increase is directly related to invalid device tokens and a change in the way Firebase reports those (users who have uninstalled the app, disabled messaging or where otherwise generated incorrectly). We retried all tokens that returned an error but these ones would still not succeed as they were invalid to begin with but the error reporting for this had changed. We're passing the status to monitoring while we finalize the conversation with Firebase engineering.
May 20, 06:46 PDT
Update - We are continuing to work on a fix for this issue with our upstream provider.
May 14, 17:57 PDT
Update - We are continuing to work on a fix for this issue with our upstream provider and will continue to update here.
May 11, 17:18 PDT
Update - We continue to work on reviewing the elevated number of errors we are receiving from Firebase Cloud Messaging for Android push Notifications. Notifications that result in an error are being retried.
May 10, 04:48 PDT
Update - We are continuing to work on a fix for this issue.
May 8, 21:51 PDT
Identified - We've identified these errors are related to issues with our upstream provider. We're coordinating with them to determine a fix and will continue to update here.
May 8, 16:20 PDT
Investigating - We're currently experiencing higher than normal error rates sending Android push notifications. We appreciate your patience while our engineers work to resolve this issue. If you have any questions, please contact support.
May 8, 13:32 PDT
May 20, 2020
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.