All Systems Operational
Website   ? Operational
90 days ago
99.96 % uptime
Today
Query API   ? Operational
JavaScript Library CDN   ? Operational
Data Collection   ? Operational
90 days ago
99.99 % uptime
Today
Data Export API   ? Operational
Notifications ? Operational
90 days ago
99.83 % uptime
Today
Android   ? Operational
90 days ago
99.84 % uptime
Today
iOS   ? Operational
90 days ago
99.84 % uptime
Today
Mail   ? Operational
90 days ago
99.83 % uptime
Today
SMS   ? Operational
90 days ago
99.83 % uptime
Today
Webhook   ? Operational
90 days ago
99.84 % uptime
Today
In-app   ? Operational
90 days ago
99.82 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Query API Uptime ?
Fetching
Track API Uptime ?
Fetching
People API Uptime ?
Fetching
Decide API Uptime ?
Fetching
Export API Uptime ?
Fetching
Past Incidents
Sep 24, 2017

No incidents reported today.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017
Resolved - The backlog of Messages in the delivery queue has been fully processed. Messages have resumed sending within the promised delivery window.
Sep 20, 17:31 PDT
Monitoring - From 3:15pm-4:35pm PT we experienced delays with our ingestion pipeline. As a result, real-time data was delayed. In order to ensure accurate targeting, messages and new A/B testing experiments were paused. No data was lost. As of 4:35pm PT data ingestion was back to real time. Messages have resume sending. Delivery of messages will be delayed until the backlog in the queue has been processed. We appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support@mixpanel.com.
Sep 20, 16:48 PDT
Sep 19, 2017

No incidents reported.

Sep 18, 2017
Resolved - This incident has been resolved.
Sep 18, 10:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 09:51 PDT
Identified - A subset of projects are experiencing delays in real-time reporting. In order to ensure accurate targeting, messages and new A/B testing experiments within these projects have been paused. Your project is impacted if you see a banner above your reports. No data is being lost and messages will resume sending once the backlog has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.
Sep 18, 06:21 PDT
Sep 17, 2017
Resolved - This incident has been resolved.
Sep 17, 23:00 PDT
Monitoring - We have implemented a fix and are monitoring the results.
Sep 17, 22:19 PDT
Identified - We have identified an issue preventing "Dashboard" reports in "TV mode" from loading. We appreciate your patience while our engineers work to resolve this issue as quickly as possible and apologize for any disruption. If you have any questions, please contact support@mixpanel.com.
Sep 17, 21:29 PDT
Sep 16, 2017

No incidents reported.

Sep 15, 2017
Resolved - This incident has been resolved.
Sep 15, 17:34 PDT
Monitoring - We've implemented a fix and are monitoring the results.
Sep 15, 12:51 PDT
Identified - We are investigating reports of CSS failing to load on Mixpanel.com in a small subset of geographic regions due to a revoked SSL certificate. We appreciate your patience while our engineers work to resolve this issue as quickly as possible and apologize for any disruption. If you have any questions, please contact support@mixpanel.com.
Sep 15, 11:03 PDT
Sep 14, 2017
Resolved - This incident has been resolved.
Sep 14, 00:00 PDT
Monitoring - We have implemented a fix and are monitoring the results.
Sep 13, 23:29 PDT
Update - We are continuing to investigate reports failing to load in Firefox and Microsoft Edge browsers. Thanks for your continued patience!
Sep 13, 23:02 PDT
Identified - Mixpanel reports are failing to render on Firefox and Microsoft Edge browsers due to SSL certificate issues. Chrome and Safari are not impacted. We appreciate your patience while our engineers work to resolve this issue as quickly as possible.
Sep 13, 22:27 PDT
Sep 12, 2017
Resolved - This incident has been resolved.
Sep 12, 18:53 PDT
Monitoring - We believe we identified the root cause of this issue and pushed a fix. We will be monitoring reports closely to confirm. We truly appreciate your patience and are sorry for the interruption in explore access.
Sep 12, 17:14 PDT
Investigating - We are experiencing issues with our Engage API which is causing issues loading the Explore report and may delay notifications. Our engineers are working to fix the problem, and we apologize for the inconvenience. If you have any questions, please contact support@mixpanel.com.
Sep 12, 16:46 PDT
Sep 11, 2017
Resolved - This incident has been resolved.
Sep 11, 03:42 PDT
Monitoring - Real-time reporting is back and messages/campaigns have been unpaused. Only the Live view report will have a temporary delay. We are monitoring the situation. Thanks for your patience.
Sep 11, 02:38 PDT
Identified - Real-time reporting is delayed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. No data is being lost and messages will resume sending once the backlog has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.
Sep 11, 01:39 PDT
Sep 10, 2017

No incidents reported.