Mixpanel Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Website Operational

90 days ago

99.96 % uptime

Today

Query API Operational

JavaScript Library CDN Operational

Data Collection Operational

90 days ago

99.99 % uptime

Today

Data Export API Operational

Notifications Operational

90 days ago

99.83 % uptime

Today

Android Operational

90 days ago

99.84 % uptime

Today

iOS Operational

90 days ago

99.84 % uptime

Today

Mail Operational

90 days ago

99.83 % uptime

Today

SMS Operational

90 days ago

99.83 % uptime

Today

Webhook Operational

90 days ago

99.84 % uptime

Today

In-app Operational

90 days ago

99.82 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Query API Uptime

Fetching

Track API Uptime

Fetching

People API Uptime

Fetching

Decide API Uptime

Fetching

Export API Uptime

Fetching

Past Incidents

Sep 24, 2017

No incidents reported today.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

Temporary Data Ingestion & Message Delay

Resolved - The backlog of Messages in the delivery queue has been fully processed. Messages have resumed sending within the promised delivery window.
Sep 20, 17:31 PDT

Monitoring - From 3:15pm-4:35pm PT we experienced delays with our ingestion pipeline. As a result, real-time data was delayed. In order to ensure accurate targeting, messages and new A/B testing experiments were paused. No data was lost. As of 4:35pm PT data ingestion was back to real time. Messages have resume sending. Delivery of messages will be delayed until the backlog in the queue has been processed. We appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support@mixpanel.com.
Sep 20, 16:48 PDT

Sep 19, 2017

No incidents reported.

Sep 18, 2017

Temporary Data Ingestion & Message Delay Impacting a Subset of Projects

Resolved - This incident has been resolved.
Sep 18, 10:00 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 09:51 PDT

Identified - A subset of projects are experiencing delays in real-time reporting. In order to ensure accurate targeting, messages and new A/B testing experiments within these projects have been paused. Your project is impacted if you see a banner above your reports. No data is being lost and messages will resume sending once the backlog has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.
Sep 18, 06:21 PDT

Sep 17, 2017

Dashboard Reports not Loading

Resolved - This incident has been resolved.
Sep 17, 23:00 PDT

Monitoring - We have implemented a fix and are monitoring the results.
Sep 17, 22:19 PDT

Identified - We have identified an issue preventing "Dashboard" reports in "TV mode" from loading. We appreciate your patience while our engineers work to resolve this issue as quickly as possible and apologize for any disruption. If you have any questions, please contact support@mixpanel.com.
Sep 17, 21:29 PDT

Sep 16, 2017

No incidents reported.

Sep 15, 2017

Mixpanel CSS Failing to Load

Resolved - This incident has been resolved.
Sep 15, 17:34 PDT

Monitoring - We've implemented a fix and are monitoring the results.
Sep 15, 12:51 PDT

Identified - We are investigating reports of CSS failing to load on Mixpanel.com in a small subset of geographic regions due to a revoked SSL certificate. We appreciate your patience while our engineers work to resolve this issue as quickly as possible and apologize for any disruption. If you have any questions, please contact support@mixpanel.com.
Sep 15, 11:03 PDT

Sep 14, 2017

Mixpanel Reports Failing to Render on Some Browsers

Resolved - This incident has been resolved.
Sep 14, 00:00 PDT

Monitoring - We have implemented a fix and are monitoring the results.
Sep 13, 23:29 PDT

Update - We are continuing to investigate reports failing to load in Firefox and Microsoft Edge browsers. Thanks for your continued patience!
Sep 13, 23:02 PDT

Identified - Mixpanel reports are failing to render on Firefox and Microsoft Edge browsers due to SSL certificate issues. Chrome and Safari are not impacted. We appreciate your patience while our engineers work to resolve this issue as quickly as possible.
Sep 13, 22:27 PDT

Sep 12, 2017

Degraded Engage API Performance - Explore Report Impacted

Resolved - This incident has been resolved.
Sep 12, 18:53 PDT

Monitoring - We believe we identified the root cause of this issue and pushed a fix. We will be monitoring reports closely to confirm. We truly appreciate your patience and are sorry for the interruption in explore access.
Sep 12, 17:14 PDT

Investigating - We are experiencing issues with our Engage API which is causing issues loading the Explore report and may delay notifications. Our engineers are working to fix the problem, and we apologize for the inconvenience. If you have any questions, please contact support@mixpanel.com.
Sep 12, 16:46 PDT

Sep 11, 2017

Temporary Data Ingestion & Message Delay

Resolved - This incident has been resolved.
Sep 11, 03:42 PDT

Monitoring - Real-time reporting is back and messages/campaigns have been unpaused. Only the Live view report will have a temporary delay. We are monitoring the situation. Thanks for your patience.
Sep 11, 02:38 PDT

Identified - Real-time reporting is delayed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. No data is being lost and messages will resume sending once the backlog has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.
Sep 11, 01:39 PDT

Sep 10, 2017

No incidents reported.