All Systems Operational
Website ? Operational
90 days ago
99.97 % uptime
Today
Query API ? Operational
90 days ago
99.98 % uptime
Today
JavaScript Library CDN ? Operational
Data Collection Operational
90 days ago
99.98 % uptime
Today
Data Export API ? Operational
90 days ago
99.95 % uptime
Today
Notifications ? Operational
90 days ago
99.98 % uptime
Today
Android ? Operational
90 days ago
99.98 % uptime
Today
iOS ? Operational
90 days ago
99.98 % uptime
Today
Mail ? Operational
90 days ago
99.98 % uptime
Today
SMS ? Operational
90 days ago
99.98 % uptime
Today
Webhook ? Operational
90 days ago
99.98 % uptime
Today
In-app ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Website Uptime
Fetching
Query API Uptime ?
Fetching
JavaScript Library CDN Uptime
Fetching
Track API Uptime ?
Fetching
People API Uptime ?
Fetching
Export API Uptime ?
Fetching
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021
Resolved - This incident has been resolved.
Jun 18, 08:00 PDT
Update - We are continuing to monitor for any further issues.
Jun 17, 16:07 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 16:01 PDT
Identified - The issue is ongoing after the fix was implemented. We are continuing to look into the issue to implement another fix.
Jun 17, 12:08 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 06:51 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 17, 06:36 PDT
Investigating - A subset of projects are experiencing issues loading reports and exporting data through the API endpoint mixpanel.com/api/2.0/. Our engineers are working to fix this issue as quickly as possible.

We truly appreciate your patience and apologize for the inconvenience.
Jun 17, 06:06 PDT
Jun 17, 2021
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021
Resolved - This incident has been resolved.
Jun 14, 11:34 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 09:22 PDT
Identified - The issue has been identified and queries should be recovering. The engineering team is still reviewing this.
Jun 14, 09:09 PDT
Update - The engineering team is currently dividing into the root cause of the issue. At this time, a small subset of UI queries (reports loaded in the web app) are also being affected. The team is working on identifying the issue. We will keep providing updates soon while the investigation is ongoing.
Jun 14, 08:38 PDT
Investigating - We are currently experiencing additional latency on queries made directly to our HTTP API (mixpanel.com/api/2.0); this is currently not affecting reports within the web app (mixpanel.com) but can cause external scripts that extract data from the API to time out. Our engineers are currently reviewing this to solve the situation as quickly as possible.

We truly appreciate your patience and apologize for the inconvenience. We will post additional updates as soon as possible.
Jun 14, 08:06 PDT
Jun 13, 2021

No incidents reported.

Jun 12, 2021
Resolved - Due to a change to our messaging infrastructure on June 11th (Pacific Time), a subset of projects started building a queue of Webhook messages to be sent from our servers to the destination. This caused a delay (specific only to webhook notifications) that slowed down the rate of Webhooks going out considerably during that day. The engineering team pushed a fix for this on Sunday June 13th. For a subset of customers, Webhooks scheduled for 6/12 would have gone out with a delay that day or on 6/13 in some cases (if the Webhook did not have a setting to stop sending before that).

We do apologize for the inconveniences this may have caused and if you have any questions, please contact support
Jun 12, 00:00 PDT
Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
Resolved - This incident has been resolved.
Jun 8, 08:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 08:33 PDT
Investigating - We are currently investigating this issue.
Jun 8, 08:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 07:45 PDT
Update - We are continuing to investigate this issue.
Jun 8, 07:39 PDT
Investigating - We have identified issues loading mixpanel.com and are working to restore service as quickly as possible.
Jun 8, 07:39 PDT
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.