All Systems Operational
Website ? Operational
90 days ago
99.95 % uptime
Today
Query API ? Operational
90 days ago
99.88 % uptime
Today
JavaScript Library CDN ? Operational
Data Collection Operational
90 days ago
99.97 % uptime
Today
Data Export API ? Operational
90 days ago
99.71 % uptime
Today
Notifications ? Operational
90 days ago
99.94 % uptime
Today
Android ? Operational
90 days ago
99.98 % uptime
Today
iOS ? Operational
90 days ago
99.98 % uptime
Today
Mail ? Operational
90 days ago
99.98 % uptime
Today
SMS ? Operational
90 days ago
99.84 % uptime
Today
Webhook ? Operational
90 days ago
99.98 % uptime
Today
In-app ? Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Website Uptime
Fetching
Query API Uptime ?
Fetching
JavaScript Library CDN Uptime
Fetching
Track API Uptime ?
Fetching
People API Uptime ?
Fetching
Export API Uptime ?
Fetching
Past Incidents
May 10, 2021

No incidents reported today.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Resolved - This incident has been resolved.
May 7, 14:13 PDT
Monitoring - The issue has been fixed and we are continuing to monitor the fix. Reports and query API requests should work as expected.
May 7, 08:59 PDT
Identified - Our engineers have identified the issue and are now working on a fix.
May 7, 07:40 PDT
Update - We are continuing to investigate this issue.
May 7, 05:29 PDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue. Reports might load slowly during this time, or error out. Our engineering team is actively investigating and we will publish updates soon.
May 7, 05:28 PDT
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021
Resolved - This incident has been resolved.
Apr 28, 11:40 PDT
Update - We are continuing to monitor for any further issues.
Apr 28, 08:14 PDT
Monitoring - A fix has been implemented and we are monitoring the results. The queued data has been processed and ingestion is back to real-time.
Apr 28, 08:13 PDT
Identified - Projects enrolled in the EU Residency program might be experiencing delays in Ingestion. As a result, real-time data is delayed for a small subset of projects. At the moment, this issue is only affecting projects enrolled in the EU Residency program and that are forwarding data from the US to the EU. No data is being lost and messages will resume sending once the backlog in the queue has been processed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. You can unpause message sending during an ingestion delay in your messages settings. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support
Apr 28, 06:06 PDT
Apr 27, 2021
Resolved - This incident has been resolved.
Apr 27, 22:10 PDT
Monitoring - A fix has been implemented and we are monitoring the results. Most queued data has been processed and ingestion is back to real-time.
Apr 27, 20:13 PDT
Investigating - We are experiencing delays with our data ingestion pipeline. As a result, real-time data is delayed. No data is being lost and messages will resume sending once the backlog in the queue has been processed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. You can unpause message sending during an ingestion delay in your messages settings. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.
Apr 27, 19:16 PDT
Apr 26, 2021

No incidents reported.