All Systems Operational
Website ? Operational
Query API ? Operational
JavaScript Library CDN ? Operational
Data Collection ? Operational
Data Export API ? Operational
Notifications ? Operational
Android ? Operational
iOS ? Operational
Mail ? Operational
SMS ? Operational
Webhook ? Operational
In-app ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website Uptime
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Query API Uptime ?
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JavaScript Library CDN Uptime
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Track API Uptime ?
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People API Uptime ?
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Decide API Uptime ?
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Export API Uptime ?
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Past Incidents
Jun 23, 2017

No incidents reported today.

Jun 22, 2017

No incidents reported.

Jun 21, 2017
Resolved - Resolved: Real-time reporting and notification delivery has resumed.
Jun 21, 07:02 PDT
Identified - A subset of projects are experiencing delays in realtime reporting. In order to ensure accurate targeting, notifications and new A/B testing experiments within these projects have been paused. Your project is impacted if you see a banner above your reports. No data is being lost and notifications will resume once the backlog has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.
Jun 21, 06:29 PDT
Resolved - Real-time reporting and notification delivery has resumed.
Jun 21, 04:39 PDT
Identified - A subset of projects are experiencing delays in realtime reporting. In order to ensure accurate targeting, notifications and new A/B testing experiments within these projects have been paused. Your project is impacted if you see a banner above your reports. No data is being lost and notifications will resume once the backlog has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.
Jun 21, 04:21 PDT
Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017
Resolved - Notifications are back to sending in real time. Thanks a lot for your patience!!
Jun 16, 03:08 PDT
Investigating - Our engineering team has identified that notification campaigns have been paused since 1am PST today. This affects Email, Push, SMS and Webhook campaigns which are all paused for the moment, and will resume from the queue once the issue has been solved. We apologize for the issue and will update as we work on it.
Jun 16, 02:14 PDT
Resolved - The issue with our decide endpoint has been solved. A/B tests and In-apps are back to normal. Thanks for your patience.
Jun 16, 02:56 PDT
Investigating - We are currently investigating issues with the endpoint that serves in-app notification campaigns and A/B tests; this will affect users not receiving in-apps or joining experiments at the moment. Our engineering team is investigating and we will update as soon as possible. We do apologize for the inconvenience.
Jun 16, 02:02 PDT
Jun 15, 2017
Resolved - We have narrowed the scope of this incident to a very small number of Mixpanel projects. We will reach out to impacted customers individually to provide further detail.
Jun 15, 22:58 PDT
Update - We have no additional updates at this time. We're continuing to investigate this incident.
Jun 15, 21:48 PDT
Update - Duplication of "Notification Sent" events is also being observed for standalone notification campaigns. We are continuing to investigate the scope and impact of this incident.
Jun 15, 18:51 PDT
Investigating - We are investigating reports of duplicated "Notification Sent" events for Smart Notification campaigns. We are working to determine if campaigns have been sent more than once per user.
Jun 15, 18:17 PDT
Resolved - This incident has been resolved.
Jun 15, 22:18 PDT
Monitoring - We implemented a fix and real-time reporting has been restored. We will continue to monitor the results.
Jun 15, 22:07 PDT
Investigating - Real-time reporting in both Event and People Analytics is delayed for a subset of Mixpanel projects. All notifications, new A/B Testing experiments, and codeless events have been paused for the projects impacted. No data is being lost and notifications will resume once this incident is resolved. We appreciate your patience while our engineers work to restore real-time functionality.
Jun 15, 21:57 PDT
Resolved - This incident has been resolved.
Jun 15, 11:41 PDT
Monitoring - We've implemented a fix and are monitoring the results. Properties dropdowns should now load successfully.
Jun 15, 11:02 PDT
Identified - We have identified the root cause and are implementing a fix.
Jun 15, 09:15 PDT
Investigating - We are currently experiencing problems with loading queries for properties on a subset of Mixpanel projects. This will affect the property dropdown on reports for some of our customers. Our engineers are working to fix the problem, and we apologize for the inconvenience.
Jun 15, 03:13 PDT
Jun 14, 2017
Resolved - This incident has been resolved.
Jun 14, 13:10 PDT
Update - We have identified the root cause and are deploying a fix to restore accurate results.
Jun 14, 12:38 PDT
Identified - Some reports may temporarily be showing incorrect results due to a caching error. We are working rapidly to resolve this issue. No data has been lost or affected.
Jun 14, 11:10 PDT
Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.

Jun 9, 2017

No incidents reported.