All Systems Operational
Website ? Operational
Query API ? Operational
JavaScript Library CDN ? Operational
Data Collection ? Operational
Data Export API ? Operational
Notifications ? Operational
Android ? Operational
iOS ? Operational
Mail ? Operational
SMS ? Operational
Webhook ? Operational
In-app ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website Uptime
Fetching
Query API Uptime ?
Fetching
JavaScript Library CDN Uptime
Fetching
Track API Uptime ?
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People API Uptime ?
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Decide API Uptime ?
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Export API Uptime ?
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Past Incidents
Apr 25, 2017

No incidents reported today.

Apr 24, 2017
Resolved - All data ingestion APIs are back in normal operation.
Apr 24, 22:36 PDT
Identified - We are currently experiencing a delay with our data ingestion APIs on a subset of Mixpanel projects. This is only impacting our data ingestion APIs such as track, engage and import. Data sent to Mixpanel is still being recorded, however, there may be a delay in it appearing in your project. Notification campaigns may also be delayed until real-time reporting returns.
Apr 24, 10:32 PDT
Resolved - CDN downloads back in order. We will be working with our service provider for further investigation. Thanks for your patience.
Apr 24, 08:29 PDT
Investigating - Starting around 7:15 am, some of our customers have reported having difficulty loading our site in the east coast of the United States. We are currently investigating a possible issue with downloading resources from the CDN, which can affect loading our site, and our JS library. We will update as soon as we have more details on this.
Apr 24, 07:52 PDT
Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017
Resolved - Data is back to real time, as well as notifications for all customers. Thanks a lot for your patience!
Apr 21, 09:01 PDT
Update - While data ingestion returns to real time performance, notifications are also being delayed for that subset of customers. Our team is working on this, and we will update you as soon as we are back in full swing.
Apr 21, 08:49 PDT
Identified - We have identified that around 7:15 am PST, some projects started experiencing delays in data ingestion. This is only impacting our data ingestion APIs such as track, engage and import. Data sent to Mixpanel is still being recorded, however, there may be a delay in it appearing in some of the projects. Sorry for the inconvenience, we will update you as soon as possible.
Apr 21, 07:46 PDT
Apr 20, 2017

No incidents reported.

Apr 19, 2017
Resolved - A fix has been deployed, and the success rate of queries are back to normal. Thanks a lot for your patience!
Apr 19, 00:45 PDT
Identified - We recently detected that queries to read data from our API are failing for a small number of our customers. Our engineers have identified the issue and we are working on a fix at the moment. This does not affect the ingestion of data, only affects reading it for a subset of our users. Sorry for the inconvenience and we will update you as soon as possible.
Apr 19, 00:24 PDT
Apr 18, 2017
Resolved - Email, push, sms, and webhook campaigns have resumed sending.
Apr 18, 14:37 PDT
Identified - An issue with the notification delivery pipeline has been detected. As of ~1:20pm PST, all email, push, sms, and webhook campaigns are currently paused. Our engineering team is currently investigating the root cause and is working to re-enable them as soon as possible. We appreciate your patience while our engineers work to restore realtime service. If you have any questions, please contact support@mixpanel.com
Apr 18, 14:09 PDT
Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017

No incidents reported.

Apr 11, 2017

No incidents reported.