All Systems Operational
Website ? Operational
Query API ? Operational
JavaScript Library CDN ? Operational
Data Collection ? Operational
Data Export API ? Operational
Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website Uptime
Fetching
Query API Uptime ?
Fetching
JavaScript Library CDN Uptime
Fetching
Track API Uptime ?
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People API Uptime ?
Fetching
Decide API Uptime ?
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Export API Uptime ?
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Past Incidents
Mar 27, 2017

No incidents reported today.

Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017
Resolved - This issue is now resolved.

Upon further investigation, this issue was not systematic and rather due to the content of a single notification campaign. The scope of this issue was a single Mixpanel project.
Mar 24, 16:43 PDT
Investigating - We are investigating a recurring issue with the decide API that's impacting a small subset of Mixpanel customers. Mobile A/B tests and In-App notifications are affected.
Mar 24, 16:12 PDT
Resolved - This incident has been resolved.
Mar 24, 12:54 PDT
Identified - We have identified the root cause and are implementing a fix.
Mar 24, 11:38 PDT
Investigating - We are investigating reports of intermittent 500 errors on a small subset of Mixpanel projects.
Mar 24, 11:15 PDT
Resolved - This incident has been resolved.
Mar 24, 12:15 PDT
Monitoring - A fix has been deployed as of 11:40am PST, 3/24.
Mar 24, 11:55 PDT
Identified - At 11am PST (3/24), we identified an issue with our /decide API that serves in-app notifications and mobile A/B tests that impacted a small subset of Mixpanel customers. The interruption in service began at 2:30pm PST on March 23rd. We are working to restore service.
Mar 23, 14:30 PDT
Mar 22, 2017

No incidents reported.

Mar 21, 2017
Resolved - This incident has been resolved.
Mar 21, 16:01 PDT
Investigating - An issue that prevents notifications from being sent has been detected. Our engineering team is currently investigating the root cause and is working to re-enable them as soon as possible. We appreciate your patience while our engineers work to restore timely service. If you have any questions, please contact support@mixpanel.com.
Mar 21, 15:13 PDT
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017
Resolved - We have identified and resolved the root cause of this issue. Customers with Two-Factor enabled can now log into the Mixpanel mobile app.
Mar 17, 19:08 PDT
Identified - We are working on resolving an issue that prevents clients from logging into Mixpanel's mobile app if Two-Factor is enabled.
Mar 17, 11:07 PDT
Mar 16, 2017
Resolved - The issue has been fully resolved.
Mar 16, 14:52 PDT
Identified - We have confirmed our content delivery network (CDN) momentarily served a corrupted file at one of its locations. If you are impacted by this, the issue can be corrected by hard refreshing your browser. We are still working to correct this issue so no action will be required.
Mar 16, 13:44 PDT
Investigating - We are investigating a possible issue of reports failing to load on mixpanel.com

If you have any questions, please contact support@mixpanel.com.
Mar 16, 12:57 PDT
Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.