Resolved -
This incident has been resolved.
Apr 14, 12:12 PDT
Monitoring -
The messages backlog has been fully consumed. We are continuing to monitor.
Apr 13, 16:07 PDT
Update -
Messages have resumed sending for all projects
Apr 13, 15:31 PDT
Update -
The backlog has been consumed, but messages are still delayed for some projects.
Apr 13, 12:15 PDT
Identified -
We are experiencing delays in processing both event and profile data and are working to restore real-time functionality to Mixpanel projects.
Apr 13, 07:47 PDT
Monitoring -
The backlog has been consumed and messages have resumed sending for all projects. We will continue to monitor.
Apr 12, 12:27 PDT
Identified -
We are experiencing delays in processing both event and profile data and are working to restore real-time functionality to Mixpanel projects.
Apr 12, 08:09 PDT
Monitoring -
Real-time event and profile data has been restored. However, we do anticipate additional data delays. We will continue to update this incident at the those times.
Apr 11, 10:19 PDT
Identified -
We are experiencing delays in processing both event and profile data and are working to restore real-time functionality to Mixpanel projects.
Apr 11, 08:40 PDT
Update -
The backlog has been consumed and messages have resumed sending for all projects. We will continue to monitor this issue.
Apr 10, 14:01 PDT
Monitoring -
Due to an unexpected surge in data volume, event and people data continues to be delayed. We are working to resolve the underlying cause of this issue as quickly as possible and restore real-time functionality to all Mixpanel projects.
Apr 10, 11:57 PDT
Identified -
We are experiencing delays in processing both event and profile data and are working to restore real-time functionality to Mixpanel projects.
Apr 10, 08:59 PDT
Monitoring -
Real-time data has been restored. We will continue to monitor this incident.
Apr 9, 11:37 PDT
Identified -
We are experiencing delays in processing both event and profile data and are working to restore real-time functionality to Mixpanel projects.
Apr 9, 09:03 PDT
Update -
Real-time data has been restored! We will continue to monitor this incident.
Apr 8, 12:49 PDT
Update -
We are continuing to experience event and profile update delays. We estimate real-time data to be restored in the next three hours and will continue to update this incident accordingly. Thank you for your continued patience as we work to restore real-time functionality!
Apr 8, 10:47 PDT
Update -
We are experiencing delays in processing both event and profile data and are working to restore real-time functionality to Mixpanel projects.
Apr 8, 08:26 PDT
Monitoring -
Real-time event and profile data has been restored. We anticipate two additional data delays on April 8th, 2018 at 3:30am PT and 7:30am PT. We will continue to update this incident at the those times.
Apr 7, 14:52 PDT
Update -
Event and profile update backlog is being consumed. We anticipate real-time data functionality to be restored shortly.
Apr 7, 12:35 PDT
Update -
We are continuing to experience delays in our data ingestion pipeline and are actively working to restore real-time functionality. Thank you for your continued patience!
Apr 7, 09:52 PDT
Identified -
We are experiencing delays with our data ingestion pipeline. As a result, real-time data is delayed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. No data is being lost and messages will resume sending once the backlog in the queue has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact
support@mixpanel.com.
Apr 7, 08:10 PDT
